Privacy Policy

Introduction

Welcome to CLOUDY VPS ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our VPS hosting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Purchase our VPS hosting services
• Subscribe to our newsletter
• Contact us for support or inquiries
• Participate in surveys or promotions

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device identifiers

Payment Information

We collect payment information necessary to process your transactions, including credit card numbers, billing addresses, and related financial data. All payment processing is handled by secure, PCI-compliant third-party processors.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our VPS hosting services
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to your comments, questions, and support requests
• Monitoring and analyzing usage patterns to improve our services
• Detecting, preventing, and addressing technical issues and fraud
• Sending marketing communications (with your consent)
• Complying with legal obligations

Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting, customer service)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: With your explicit consent for any other purpose

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure data centers with 24/7 monitoring
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: